Extend the power of your Citizen Request Management Solution! E-Gov Link’s advanced CRM features allow you to provide more user-friendly tools to the citizen. And having all your requests funnel through your CRM allows you to leverage increased efficiencies internally. A wealth of information and reporting capabilities can be made available to you on demand. The ability to measure and track workflow highlights opportunities to improve processes internally.
Local governments serve many diverse roles for their community and are constantly challenged with the duty of doing so efficiently. Citizens look to their local government as a source of information and service support across [...]
Today there is no need to overwhelm your staff with the task of trying to manually keep up with everchanging events, schedules and registrations. There is no need for the endless amounts of tedious manual forms. E-Gov’s ParksLink is a simple online solution that can be seamlessly integrated into your current website. You won’t need additional software or hardware; our solutions are hosted applications that can be integrated by just adding a link to your current website. ParksLink provides robust tools, easy to use for both citizens and staff.
Digital assistants such as Amazon’s Alexa and Google Assistant have launched a technology trend that’s becoming a staple for the way people look for information and service.E-Gov link now has a skill for Amazon’s Alexa and an action for Google Assistant. Local governments can take advantage of this technology and provide hands free 24/7 service to citizens, while saving staff time!Learn how local governments are benefiting from voice integration service:
Over 60% of adults own a smartphone. More and more residents use a smartphone as their first “go-to” for current information. This opens the door for endless opportunities to promote your local economy and connect residents to services they are seeking. Since smart phones allow for location based information, you can provide highly personalized information to residents in real time, anytime. Have you considered the possibilities of economic opportunity through a mobile app?
Since your website is your online communication hub and “store-front”, it’s imperative to keep it running with maximum effectiveness! Don’t leave residents in the dark struggling with dreaded broken links and rusty content layout. If [...]
We believe there is only one Content Management System that merits consideration in 2018 for municipalities: WordPress! Website creators in 2018 would need to look for a really good reason NOT to consider WordPress as [...]
If you have noticed anyone making a payment with the tap of their cell phone, you have seen Near Field Communication in action. NFC was first available on Android in 2010. And while Apple Pay [...]
Intranets are breaking down communication barriers, taking the way organizations communicate to a whole new level. It’s no surprise that local governments are always looking for ways to increase efficiencies. Providing your organization with an [...]
How’s your digital presence holding up amongst your community? Having a website of course is crucial, but that’s just one aspect of your digital footprint. Social Media is another force that organizations should reckon with [...]