E-Gov Building and Zoning

Affordable Web-Based Building and Zoning Applications

Now your Building and Zoning Department can join the 21st century with affordable, web-based applications for code enforcement and building permits. No special hardware or software required. All you need is a PC with Internet Explorer and internet access.

Code Enforcement

• Public or internal staff can report code violations online at any time.
• Specific forms can be customized to be sure that all needed information is collected.
• If email address provided, report submitter gets email confirmation and status update emails. They can also access activity and current status of complaint by using a tracking number.
• Emails are automatically sent to appropriate internal staff to alert them of new request. Email has a link to admin site to allow them to record follow-up activities, reassign responsibility, or change complaint status.
•  Internal-only fields allow staff to follow pre-defined path to problem resolution, which can be different for different request types.
• Staff can send predefined form letters or form emails to property owners and others.
• Staff can attach pictures, etc., to the complaint. Allows for paperless system.
• All information stored in online database for searching and management reporting.

Building Permits

• Create customizable permit application forms that can be completed online by the public or internal staff.
• Different forms can be created for different permit types.
• If email address provided, applicant gets email confirmation and status update emails. They can also access status of permit by using a tracking number.
• Emails automatically sent to appropriate internal staff to alert them of new request. Email has a link to admin site to allow them to record follow-up activities, reassign responsibility, or change complaint status.
• Internal-only fields allow staff to follow pre-defined path to problem resolution, which can be different for different request types.
• Staff can send predefined form letters or form emails to property owners and others.
• Staff can attach plans, etc., to the request. Allows for paperless system.
• System can automatically calculate fees for different permits types and applicants can pay fees online with a credit card.
• System can print permits, certificates of occupancy, etc., and store electronic copies.
• On-site inspections can be scheduled and status updated online.
• All information stored in online database for searching and management reporting.