Stake Your Claim!

Act NOW to secure an invocation name for voice integration with your citizens.  Remember in the 90's the importance of a good domain name on the web? Data indicates consumer and citizen preference are switching to voice integration. Don't miss your chance to claim your invocation and skill name, before someone else does. Most of us have already adapted to the simple daily actions of asking Siri for directions or asking Alexa or Google Assistant to play a favorite tune. However, have you considered how quickly this technology is becoming ingrained into other products, services, and industries worldwide. The facts are Voice Assistant Technology is here, it is big and it’s not going away! More and more consumers, especially millennials, are relying on voice integration as a daily means of information and services. 50% of all searches will be voice searches by 2020 - Comscore The Echo Dot was the best-selling product [...]

Work Smarter with E-Gov Link Asset Management

An abundant amount of responsibility falls upon our local governments to keep our communities in good shape. We know it’s our local governments working behind the scenes to maintain parks, shelters, ball fields, local events and so much more. Maintaining community assets, such as beautiful parks, takes manpower and expensive tools to get the job done. And with all the vast services governments offer and the variety of departments and staff pitching in to keep things running, it can quickly become a complication to keep track of and manage. E-Gov Link helps local governments get the most out of today's technology by simplifying Asset Management.    Maybe you could use help streamlining a work order process, or remembering when a roof was replaced on one of the seven shelters you manage. Or perhaps you need a good system intact to be sure your vehicles or maintenance equipment is getting all the [...]

Brag About Your Parks & Rec Services!

Now Is A Great Time To Highlight Your Parks & Rec Services! There’s nothing like the seasons first walk in the park! Most of us look forward to it! Behind the scenes, much time and energy is spent keeping community parks and public services up to par. Now is a great time to promote that hard work, connect with your community and build trust and a sense of pride!   Here are some ways you can highlight your Parks & Rec Services: Use Social Media to promote local activities. People are generally curious, and even more so when it comes to what’s happening in their neck of the woods. A recent Deloitte survey reveals that people check their phones ups to 47 times a day. And this is where they get quick updates on their social networks.  On average 74% of Facebook users say they visit the site daily and [...]

EMS Sign Post – A Calm Voice In A Time Of Crisis

Community health is a critical municipal service! Emergency preparedness increases efficiency and effectiveness in times of need. EMS Sign Post provides first responders access to critical patient information when it’s needed most.   At the time of an emergency, first responders can scan a QR code or Near Field Chip device, and quickly access critical information needed to help the initial assessment and diagnosis of the patient. How it works Citizens pre-load their critical medical information into a secure database. Should an emergency call arise, first responders can securely access the patients’ medical information through means of a QR code or an NFC tag. The critical patient facts are immediately retrieved and displayed on a cell phone or tablet of the EMS professional, providing potentially life-saving information at the time of the emergency. The access codes can be stored in a central place in the home, for example as a [...]

Give Your Website A Voice – A Life-Like Voice!

  WordPress now offers a plug-in that integrates with Amazon Polly to give your website a real human sounding voice! So, what is Amazon Polly you ask? Amazon Polly is a cloud service that converts text into lifelike speech. There are over 47 voices available, both male and female, and 30 languages. Learn more and listen to a demonstration by following this link: Listen to Amazon Polly. Applications for local governments The text to voice option is a significant advantage in terms of ADA compliance. Providing the option for audio in addition to text gives the user a hands-free option allowing them to multi task, share content in a group setting or just obtain the information they seek audibly if they prefer. Simplifying access to content on your website improves the level of service you can provide for your community and extends the power of your website. If you have [...]

Please Your Public And Your Staff

Extend the power of your Citizen Request Management Solution! E-Gov Link's advanced CRM features allow you to provide more user-friendly tools to the citizen. And having all your requests funnel through your CRM allows you to leverage increased efficiencies internally. A wealth of information and reporting capabilities can be made available to you on demand. The ability to measure and track workflow highlights opportunities to improve processes internally.                                                Location Tracking We can pre-load addresses, so citizen and staff can quickly find location information from a drop-down menu when referring to or generating a citizen request. This tool also helps you identify recurring issues, identify neighborhoods or districts and determine quickly if the issue in question does in fact fall in your jurisdiction. Request Mapping Create maps to see [...]

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