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Blog2018-09-24T16:34:17+00:00

Blog

EMS Sign Post – A Calm Voice In A Time Of Crisis

Community health is a critical municipal service!Emergency preparedness increases efficiency and effectiveness in times of need. EMS Sign Post provides first responders access to critical patient information when it’s needed most. At the time of an emergency, first responders can scan a QR code or Near Field Chip device, and quickly access critical information needed to help the initial assessment and diagnosis of the patient. See how it works.....

Please Your Public And Your Staff

Extend the power of your Citizen Request Management Solution! E-Gov Link’s advanced CRM features allow you to provide more user-friendly tools to the citizen. And having all your requests funnel through your CRM allows you to leverage increased efficiencies internally. A wealth of information and reporting capabilities can be made available to you on demand. The ability to measure and track workflow highlights opportunities to improve processes internally.

You Can Improve Your Workflow While Improving Citizen Service!

Local governments serve many diverse roles for their community and are constantly challenged with the duty of doing so efficiently. Citizens look to their local government as a source of information and service support across a wide range of needs. The volume and assortment of daily citizen request can take a toll on staff. Some examples of these request include Request for information, such as Freedom of Information Concerned citizens reporting potholes or powerlines down Citizens reporting sidewalk repair needed or high grass Request for block parties, streets closed Reports of building code violations Business or zoning inquiries Tree maintenance Water service request It requires a significant amount of time to manually navigate through these citizen request and in turn direct to the correct internal employees. These requests can quickly become cumbersome to manage, resolve and track. Without a good system in place turnaround time is prolonged and staff time [...]

Get The Right Tools To Efficiently Manage Your Parks And Recreation Needs.

Today there is no need to overwhelm your staff with the task of trying to manually keep up with everchanging events, schedules and registrations. There is no need for the endless amounts of tedious manual forms. E-Gov’s ParksLink is a simple online solution that can be seamlessly integrated into your current website. You won’t need additional software or hardware; our solutions are hosted applications that can be integrated by just adding a link to your current website. ParksLink provides robust tools, easy to use for both citizens and staff.

E-Gov Link’s Voice Integration Service

Digital assistants such as Amazon’s Alexa and Google Assistant have launched a technology trend that’s becoming a staple for the way people look for information and service.E-Gov link now has a skill for Amazon’s Alexa and an action for Google Assistant. Local governments can take advantage of this technology and provide hands free 24/7 service to citizens, while saving staff time!Learn how local governments are benefiting from voice integration service:

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